Customer Service
At the very heart of CUBE Voice & Data is the dedicated customer service team. Through regular training and the promotion of a culture of excellence, all our employees promote our core business principles of accountability, integrity, fairness and transparency in their relationships with our customers, suppliers and business partners.
If for some reason you do feel the need to make a complaint about CUBE Voice & Data you can do so through the following methods
- To make a complaint via email please send an email to customerservice@cubevoice.com.au. Your complaint will be responded within 2 business days.
- To discuss your complaint with a customer service team you can contact us during business hours on 1300 884 884. The customer service team is available from 8.30am – 5pm Monday to Friday (AEST). Please note: For any urgent technical or service issues our out of hours support is available through a callback service.
- Complaints can be sent in writing to the following address; Customer Service Team: PO Box 552 Hamilton, NSW 2303
We will endeavour to respond to your written complaint within 7 business days.